About Arctic Air Home Services
Arctic Air Home Services is a growing residential home services business serving communities across Southwest Florida. Backed by Bow River Capital, Arctic Air is building a leading regional platform through organic growth, operational improvement and strategic acquisitions.
Despite its continued growth, Arctic Air maintains a collaborative, hands-on culture. Leaders work closely with their teams, stay connected to the field and step in wherever needed to support the customer and the business.
The Opportunity
Arctic Air is seeking a Regional HVAC Sales Manager to lead and develop its team of Comfort Advisors across Sarasota, Bradenton and Fort Myers.
This is a newly created leadership role with a clear mandate: build a consistent, high-performing residential HVAC sales organization and help grow replacement sales from approximately $12 million toward $20 million.
The Regional HVAC Sales Manager will oversee five Comfort Advisors and report directly to the COO, who is preparing to transition into the President role. This individual will establish clear expectations, coach and develop the team, strengthen sales processes and use performance data to improve conversion, average ticket and overall results.
This is not primarily an individual sales role. Arctic Air is looking for a true leader who can elevate the performance of the entire team. However, the successful candidate must still understand in-home HVAC selling and be willing to step in occasionally when coverage or a difficult opportunity requires hands-on support.
Key Responsibilities
- Lead, coach and develop a regional team of five Comfort Advisors
- Establish clear goals, expectations and accountability across the sales organization
- Conduct regular one-on-one coaching, team meetings, ride-alongs and field observations
- Evaluate individual and team performance using conversion rates, average ticket, revenue and other key metrics
- Identify performance gaps and create specific coaching and development plans
- Build consistent sales processes across Sarasota, Bradenton and Fort Myers
- Improve the customer experience while maintaining strong ethical selling practices
- Partner with service leaders, technicians, dispatch, marketing and branch leadership to improve lead quality and execution
- Use ServiceTitan, BizPro and other technology to track results, improve visibility and streamline the sales process
- Support recruiting, onboarding and training as the team continues to grow
- Help leadership evaluate pricing, financing, lead allocation and market opportunities
- Step into the field when needed to support coverage, challenging opportunities or developing markets
- Contribute to Arctic Air’s broader organic growth and acquisition strategy
The Ideal Candidate
The successful candidate will be a credible residential HVAC sales leader who understands both the customer experience and the realities of the field.
Preferred experience includes:
- Five or more years of residential HVAC sales leadership or comparable home services sales management experience
- Experience directly managing and developing Comfort Advisors or in-home sales professionals
- A strong track record of improving conversion, average ticket and replacement revenue
- Deep understanding of residential HVAC replacement sales, financing and the in-home customer experience
- Experience building accountability through KPIs, dashboards, ride-alongs and regular performance coaching
- Comfort using ServiceTitan or a comparable field-service platform
- Experience with BizPro or another HVAC proposal and presentation platform is helpful
- Strong communication, coaching and relationship-building skills
- The ability to balance performance expectations with a collaborative, people-focused leadership style
- A hands-on mindset and willingness to support the team in the field when needed
- Experience working across multiple branches or geographic markets
- Familiarity with a private equity-backed, acquisition-oriented or rapidly growing home services environment is helpful
Candidates who came up through the HVAC trades or have meaningful field experience will be especially compelling. Technical credibility can be a significant advantage when coaching Comfort Advisors, partnering with technicians and earning the trust of the broader organization.
Why Join Arctic Air?
- Take ownership of a newly created and highly visible leadership role
- Build and shape the regional HVAC sales function
- Lead an established team with significant opportunity for development and growth
- Help scale replacement sales from approximately $12 million toward $20 million
- Work directly with senior leadership in a collaborative, entrepreneurial environment
- Join a growing home services platform backed by an experienced investment partner
- Contribute to both organic growth and future acquisitions across the region
- Receive a competitive base salary and performance-based incentive opportunity